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How to Send a Mobile Check to Happy Hippo

(We will send you a text message when your check images are processed!)

We truly apologize for the Happy Hippo payment issues. 

We absolutely hate putting customers through this hassle.

Unfortunately, Kratom vendors are required to have offshore credit card processing.

Some customers just can't get their cards through, no matter what we or they do.

Fortunately -

This 'mobile check' option is actually VERY EASY.

A neat, safe little method - we have processed over 500 of these in the past 90 days.

It takes about 3 minutes and 14 seconds.

98% of checks get processed on the first try.

It is 100% safe and done with mobile checking via a USA Bank.

We are going to give you all the steps (and potential errors) so that your deposit is successful and we can get your order in for shipping ASAP.

---

Basically, you will use your Smartphone to take a picture of a personal check (front and back side).

Here's what to do -

  • Make check payable to: Happy Hippo LLC
  • Make sure your total matches the total on your order.
  • Sign your check on the signature line.
  • In the 'memo' put your order number. Do not write "Kratom" or names of products.
  • Take 2 pictures (front side picture and back side picture - dark surface is best)
  • Send 2 pictures to (239)287-0891.

We will send you a quick text to confirm your deposit (please allow 0-24 hours, but we try to do these ASAP). 

Here is an an example of a GOOD mobile check (front) -
(Please please write neatly as possible!)

check 1 censored

  • Clear check payable to Happy Hippo LLC. (not Happy Hippo Herbals)
  • Shows all 4 corners (with surrounding space)
  • Order #
  • Signed
    * Dark surface suggested

Here is an an example of a GOOD mobile check (back) -

Good Mobile Check Back

  • Clear check
  • Shows all 4 corners (with surrounding space)
    * Dark surface suggested

It's OKAY if your check images are sideways. 

The most important thing is that you send CLEAR, straight images of your check that shows all 4 corners (with space surrounding).

That's it!

Hover over your check and snap your pictures.

mobiledeposit

We are going to show you some BAD examples and the most common mobile check issues. 

BAD MOBILE CHECK EXAMPLES

The most common issue is sending an image that is too far zoomed in (that doesn't show all 4 corners and no surrounding space).

Don't zoom in too close.

We need to see the entire check (with space around it)! 

Check 2 censored

Another issue sending a blurry image (make sure your pictures are clear).

Check 3 censored

A crooked check is no good -

Check 4 censored

Do not hold your check, please place it on a table (dark surface is suggested) -

Check 5 censored

Do not have a banana or other objects in your pictures -

Check 6 censored

Lastly, please don't send a wrinkled check image, the bank can't process it -

Check 7 censored

Thank you for your order!

Again, we apologize for the payment difficulties (they are equally frustrating to us, believe me).

Mobile check is one of the last payment methods we have (Dwolla, PayPal, Venmo, Skrill, Popmoney and all USA credit card processors won't process Kratom sales).

We appreciate your business!

~ Happy Hippo Helper & Mobile Puddles Hippo

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