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How to Send a Mobile Check to Happy Hippo

(We will send you a text message confirmation when the check images are confirmed!)

This is VERY EASY.

A neat, safe little method - we have processed over 300 of these in the past 60 days.

It takes about 3 minutes and 14 seconds.

98% of checks get processed on the first try.

It is 100% safe and done with mobile checking via US Bank.

We are going to give you all the steps (and potential errors) so that your deposit is successful and we can get your order in for shipping ASAP.


Hi friend!

We are sorry for the payment processing issues.

Unfortunately, Kratom vendors have been forced offshore and some credit card payments just won't go through.

We have a neat little method to submit your payment.

Basically, you will use your Smartphone to take a picture of a personal check (front and back side).

Here's what to do -

  • Make check payable to: Happy Hippo LLC
  • Make sure your total matches the total on your order.
  • Sign your check on the signature line.
  • In the 'memo' put your order number. Do not write "Kratom" or names of products.
  • Take 2 pictures (front side picture and back side picture - dark surface is best)
  • Send 2 pictures to (239)287-0891.

We will send you a quick text to confirm your deposit (please allow 0-24 hours, but try to do these ASAP). 

Here is an an example of a GOOD mobile check (front) -
(Please please write neatly as possible!)

Good Mobile Check Front

  • Clear check payable to Happy Hippo LLC. (not Happy Hippo Herbals)
  • Shows all 4 corners (with surrounding space)
  • Order #
  • Signed
    * Dark surface suggested

Here is an an example of a GOOD mobile check (back) -

Good Mobile Check Back

  • Clear check
  • Shows all 4 corners (with surrounding space)
    * Dark surface suggested

It's OKAY if your check images are sideways. 

The most important thing is that you send CLEAR, straight images of your check that shows all 4 corners (with space surrounding).

That's it!

Hover over your check and snap your pictures.


We are going to show you some BAD examples and the most common mobile check issues. 


The most common issue is sending an image that is too far zoomed in (that doesn't show all 4 corners and no surrounding space).

Don't zoom in too far. We need to see the entire check! 

Bad Mobile Check Zoomed in Too Much


Another issue sending a blurry image (make sure your pictures are clear).

Bad Mobile Check Blurry


A crooked check is no good -

Bad Mobile Check Crooked


Do not hold your check, please place it on a table (dark surface is suggested) -

Bad Mobile Check Dont Hold Check

Do not have a banana or other objects in your pictures -

Bad Mobile Check Object in Picture

Lastly, please don't send a wrinkled check image, the bank can't process it -

Bad Mobile Check Wrinkle

Thank you for your order!

Again, we apologize for the payment difficulties (they are equally frustrating to us, believe me).

Mobile check is one of the last payment methods we have (Dwolla, PayPal, Venmo, Skrill, Popmoney and all USA credit card processors won't process Kratom sales).

We appreciate your business!

~ Happy Hippo Helper & Mobile Puddles Hippo

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